Terms & Conditions
Nexxup Terms & Conditions
Please read these Terms & Conditions carefully before using the Nexxup website or placing an order with us. By accessing our website or making a purchase, you agree to be bound by these terms.
1. About Us
Nexxup is an Australian-based online tech store selling phones, tablets, computers, laptops, gaming equipment, and accessories.
📧 Info@nexx-up.com 🌐
2. Acceptance of Terms
By browsing our website or placing an order, you confirm that you are at least 18 years of age, you have read and agreed to these Terms & Conditions, and you agree to our Privacy Policy and Shipping Policy, which form part of these terms.
3. Products & Availability
We do our best to ensure all products listed on our website are available and accurately described. However, we reserve the right to withdraw or modify any product at any time without notice. If a product becomes unavailable after you have placed an order, we will contact you promptly to offer an alternative or a full refund.
Product images are for illustrative purposes only and may vary slightly from the actual item received.
4. Pricing
All prices on the Nexxup website are listed in Australian Dollars (AUD) and include GST where applicable. We reserve the right to change prices at any time without prior notice. The price you pay is the price displayed at the time your order is confirmed.
In the event of a pricing error, we reserve the right to cancel the order and issue a full refund, notifying you as soon as possible.
5. Orders & Payment
When you place an order with Nexxup, you are making an offer to purchase the selected products. We reserve the right to accept or decline any order. Your order is confirmed once you receive a confirmation email from us.
We accept payment via [list your accepted payment methods]. Payment must be made in full before your order is dispatched. We use secure third-party payment processors and do not store your full payment card details.
6. Shipping & Delivery
Orders are shipped domestically and internationally. Delivery timeframes vary by location and are provided as estimates only. Full details can be found in our Shipping Policy. Nexxup is not liable for delays caused by couriers, customs, or circumstances outside our control.
Risk of loss and title for products pass to you upon delivery.
7. Returns & Refunds
We want you to be happy with your purchase. If you receive a faulty, damaged, or incorrect item, please contact us within 7 days of receiving your order and we will arrange a replacement or refund.
Change-of-mind returns may be accepted at our discretion. Items must be returned in original, unopened condition. Return shipping costs are the responsibility of the customer unless the item is faulty.
Your rights under the Australian Consumer Law (ACL) are not limited by this policy. If a product has a major failure, you are entitled to a replacement or refund. If it has a minor failure, we may repair or replace the item.
8. Warranties
Products sold by Nexxup may come with a manufacturer's warranty. Please refer to the product documentation for warranty details. In addition to any manufacturer's warranty, your rights under the Australian Consumer Law apply and cannot be excluded.
9. Accounts
If you create an account with Nexxup, you are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Please notify us immediately if you suspect unauthorised access to your account. We reserve the right to suspend or terminate accounts that violate these terms.
10. Intellectual Property
All content on the Nexxup website, including text, images, logos, and graphics, is the property of Nexxup and is protected by Australian and international copyright laws. You may not reproduce, distribute, or use any of our content without our prior written permission.
11. Limitation of Liability
To the extent permitted by law, Nexxup is not liable for any indirect, incidental, or consequential loss arising from the use of our website or products. Our total liability to you for any claim shall not exceed the amount you paid for the relevant order.
Nothing in these terms limits your rights under the Australian Consumer Law.
12. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information in accordance with the Australian Privacy Act 1988.
13. Governing Law
These Terms & Conditions are governed by the laws of Australia. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the Australian courts.
14. Changes to These Terms
We may update these Terms & Conditions from time to time. Any changes will be posted on this page with a revised date. Continued use of our website after changes are posted constitutes acceptance of the updated terms.
15. Contact Us