Privacy Policy

Nexxup privacy policy

At Nexxup, your privacy matters to us. This Privacy Policy explains what information we collect, how we use it, and your rights under the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). By using our website and placing orders with us, you agree to the practices described in this policy.

1. Who We Are

Nexxup is an Australian-based online tech store selling phones, tablets, computers, laptops, gaming equipment, and accessories. 

1. What Information We Collect

Name & Contact Information — Your full name, email address, phone number, and delivery address, collected when you place an order or contact us. Account Information — Your username and password if you register for a Nexxup account. Payment Information — Billing details used to process your payment. We do not store full card details — this is handled securely by our third-party payment provider. Browsing & Cookie Data — Information about how you interact with our website, including pages visited, time on site, device type, and IP address, collected via cookies and similar technologies.

1. How We Use Your Information

We use your information to process and fulfil your orders, send order confirmations and shipping updates, manage your Nexxup account, respond to customer service enquiries, improve our website and overall shopping experience, and send you marketing emails if you have opted in. You can unsubscribe from marketing at any time. We do not sell your personal information to third parties.

1. Cookies

Our website uses cookies to enhance your browsing experience and help us understand how visitors use our site. You can manage cookie preferences through your browser settings, though disabling certain cookies may impact website functionality.

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